TERMS AND CONDITIONS OF SALE

PREAMBLE

These Terms and Conditions of Sale ("TCS") define the rights and obligations of both the seller and the buyer in the context of transactions conducted on this website. Certain products may be subject to specific conditions, which will be clearly stated on the relevant product pages.

The seller adheres to relevant professional and commercial standards. Any applicable industry standards are available upon request.

SELLER INFORMATION

Business Name: EVLI ECOM
Registered Address: 206 Moeskroenstraat
Company Registration Number: BE0804059130
VAT Number: BE0804059130
Email: info@rimberio.co

ORDER PROCESS

Placing an Order

Customers can browse the website and select products by adding them to their cart. At any time, they can review their selection and proceed to checkout.

Order Confirmation

Once an order is placed, a confirmation page summarizing the order details will be displayed. Customers must verify all details before proceeding.

By clicking "Pay Now," customers confirm their acceptance of these terms. Once payment is processed, a confirmation email will be sent.

CONTRACT ARCHIVING AND ACCESS

Orders and invoices are securely archived for a period required by applicable laws. Customers can request access to these records for any purchase exceeding £100 by contacting customer service.

PRODUCT GUARANTEES

Legal Guarantees

All products are covered by legal guarantees against defects and non-conformity. If a product is defective or does not match the description, the customer may request a replacement, repair, or refund.

Liability

We are committed to customer satisfaction but cannot be held liable for circumstances beyond our control, such as force majeure or non-compliance with regulations in countries outside the UK where the product may be delivered.

DELIVERY TERMS

Delivery Conditions

Orders are delivered to the address specified during checkout. Customers must ensure the accuracy of their details to avoid delays.

Delivery Timeframes

Orders are typically delivered within 7-14 business days. If a delay occurs, we will inform the customer as soon as possible.

Delivery Costs

Standard delivery is free of charge. Expedited shipping options may be available at an additional cost.

Order Tracking

Customers can track their order status via their account or by contacting customer service.

PRICING

All prices are listed in GBP (£) and include all applicable taxes. Customers outside the UK may be responsible for import duties or other local taxes.

PAYMENT METHODS AND SECURITY

Accepted Payment Methods

We accept the following payment options:

Visa, MasterCard, and American Express.
PayPal.

Payment Security

Payments are processed via a secure SSL-encrypted system. No payment details are stored on our servers.

RIGHT OF WITHDRAWAL

Customers have 30 days from the date of receipt to return their order without justification.

Return Policy

Items must be in their original condition and packaging.
Return shipping costs are the responsibility of the customer.
Refunds will be processed within 30 days of receiving the returned item.

TERMS AND CONDITIONS OF SALE
Last Updated: 12/02/2025

APPLICABLE LAW AND JURISDICTION

These TCS are governed by UK law. Any disputes will be subject to the jurisdiction of UK courts.

PERSONAL DATA

We collect and process customer data solely for the purpose of order fulfillment. Customers have the right to access, modify, or request the deletion of their data by contacting our customer service.

MODIFICATIONS TO THE TERMS

We reserve the right to update these TCS at any time to reflect operational, legal, or regulatory changes. The most recent version will always be available on our website.